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Castlebaths.com Website Review & Ratings + CastleBaths.com Coupons

CastleBaths.com: Products & Services

CastleBaths.com is a company that specializes in producing spa and bath products using natural, organic ingredients. Some of the products that you can find at their online store include:

All of the products that they carry are handmade, without using any machines or heavy equipments. In addition, all of their products are created with certified organic and wild-crafted ingredients.

CastleBaths.com: Company Background

CastleBaths.com was founded in 2005 by owner and product developer, Laura Thomas. The company is based in Hampton, Virginia. CastleBaths.com prides itself on its wide array of natural bath and spa products that are created using certified organic ingredients. They are also committed in providing excellent customer service and can cater for different customers' needs by customizing their products based on a customer's specific requirements.

CastleBaths.com: Customer Feedback & Reviews

Although it is rather difficult to find customer reviews on CastleBaths.com online, the company has received quite a lot of positive feedback from their customers which can be seen on their Facebook page. Many customers are pleased with the quality and efficiency of their products. The following are some snippets of comments given by their customers:

"I used the Castle Bath Sweet Dreams dead sea bath salts tonight and they were awsome and my skin really did feel moisturized and invigorated. I would really recommend it to anyone, especially those of you who have a hard time sleeping." - Joan Miles

"I praise Castle Baths for making Anna Pet Tear Stain!!!! The old stain is almost gone after two week. Thank you SO MUCH!!" - Josefina Kwiecinski

"I love your products! My favorite is the vanilla lavender scent! :) The chocolate I'd love to try! I entered to win your basket. :) That would be awesome! I love your lotion the most! I wish it came in a larger than 6 oz bottle! :) I hope I win! I also use your ANA line for my 3 persians. :) The eye wash, shampoo & conditioner and buy your baskets! :) Thanks for such wonderful products!" - Heidi Weaver

CastleBaths.com: Business Credibility & Trustworthiness

CastleBaths.com has been a BBB accredited business since 2008 with an A+ rating, as shown on their BBB page. The company has also achieved the honor to be an approved member of Green America. In addition, CastleBaths.com is also a member of several organizations, namely Greenpeople.org, The Campaign for Safe Cosmetics, Leaping Bunny, and Organic Consumers Association. The company is currently in the process of getting the USDA Certified Organic certification. 

CastleBaths.com: Website Popularity & Google Ranking

According to Alexa.com, CastleBaths.com has a three-month global traffic rank of 760,391 and US traffic rank of 112,424, with over 180 sites linking in. The majority of the visitors to website (78%) are from the US, and as many other beauty products websites, this website appeals more to females. Popular queries that bring customers to this website are "spa products" and "bath products".

Compete.com recorded 1,940 unique visitors who visited the website in October 2012. This ranks them at #560,303 (by UVS). In terms of competitiveness, CastleBaths.com is at the #2 spot in the list of 4 similar websites. 

The website has a Google PageRank of 3/10.

CastleBaths.com: Social Media Presence

CastleBaths.com has established quite a good social media presence. Their Facebook page has received over 1,300 likes and many customers left positive feedback on this page. The Facebook page is frequently updated with pictures of their products, useful product information and updates on the latest deals and promotions. 

Laura Thomas, the founder of CastleBaths.com also manages the company's Twitter page that has over 1,000 tweets and 890 followers. This Twitter page is also updated regularly with tweets on various tips and advice as well as information on CastleBaths.com.

The company also operates a blog that can be accessed through their website. They use this blog to share in-depth information on the different spa and bath products that they carry as well as other related information on beauty and beauty products. 

CastleBaths.com: Website Security & Safety

CastleBaths.com has a high level of website security. The website is secured with a Starfield Technologies Web Server Certificate. This indicates that transactions processed on the site are protected with up to 256-bit SSL encryption. The domain control of the website is also verified. The store is also a Verified Authorize.net Merchant. This seal is given to merchants that provide the highest level of transaction security as well as safeguard customer information. In addtion, Trustwave has also validated the site's compliance to Payment Card Industry Data Security Standard (PCI DSS) requirements.

Google SafeBrowsing diagnostic page does not list the website as suspicious. No malicious software has been hosted on the website over the past 90 days (as of Dec. 11, 2012).

CastleBaths.com: Pricing & Packages

Prices for some of the products offered by CastleBaths.com are as follows

  • Tre'Yours Dead Sea Mineral Mud Mask/ Dead Sea Mud: $35.00 (8 oz.)
  • Sandalwood Vanilla Natural Soap: $9.00 (4 oz.)
  • Tre'Yours Essential Oil of Chamomile: $54.00 (15 ml)
  • Anna's Breeder Soap Bar: $9.00 (4 oz.)
  • Natural Body Mist: $21.00 (6 oz.)

The prices of their spa products such as mud masks and essential oils are generally cheaper than the prices offered by several top online competitors, but for other products such as body mist, natural soap and pet soap bars, the prices are slightly more expensive.

CastleBaths.com: Shipping Rates & Policies

CastleBaths.com offers free shipping on all orders over $69.00 that are shipped via USPS Priority Mail within the US. For orders below $69.00, a flat rate of $6.95 is charged, regardless of the weight. Orders are processed and shipped within 24 hours.

International orders are shipped with USPS Priority Air. The list of countries that they ship to can be seen from the dropdown menu at checkout. Most orders arrive in 7-10 business days. The cost for international shipping are as follows:

  • Up to the first $30.00: $24.95
  • Up to an additional $55 spent: Add another $14.00 for postage
  • For the next up to additional $50 spent: Add another $10.75 for postage
  • For all the rest of dollars over: $12.00 is added
CastleBaths.com: Payment Methods Accepted

CastleBaths.com accepts payment made with major credit cards such as Visa, Mastercard and Discover. Alternatively, customers who have a PayPal account can also complete their purchase via PayPal. Other online payment methods are not accepted.

In addition, you can also opt to make your payment via check or money order. If you select this payment option, your order will be held until the payment has been received by the company. Orders will be shipped and processed within 24 hours after payment is received. 

CastleBaths.com: Returns, Refunds & Exchange Policy

CastleBaths.com offers a 100% 30-day Satisfaction Money Back Guarantee on the products that they carry. Returns must be shipped within 7 days of notification to be eligible for a refund. Returns are subjected to a 20% restocking/toss away fee (will be subtracted from the refund check). 

Buyers are responsible to cover all shipping costs. Refunds will be delivered in the form of a check that will be mailed to the buyer's shipped address. However, if you receive a faulty product or a product with defects, CastleBaths.com will cover all shipping costs.

Refunds are not given for opened DVDs. The store will only exchange it with a new DVD of the same title.

CastleBaths.com: Product images & screenshots
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